Analyst – Inbound Chat – Customer Operations (Pune)
Analyst – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a motivated Analyst to join our thriving Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will handle customer inquiries efficiently, route complex issues to the appropriate team members, and influence in the enhancement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Solid analytical skills and the ability to multitask multiple inquiries simultaneously are also crucial.
If you are eager about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Join Eclerx
Are you dedicated about providing exceptional customer support? Do you have excellent communication abilities? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a global company that provides customer care solutions. Our colleagues is committed to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer questions in a timely and helpful manner
* Resolving with customer concerns
* Updating customer interactions
A great opportunity to work with a dynamic team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to jobs@eclerx.com.
Inbound Chat Analyst Position at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Duties include:
- Promptly respond to customer inquiries via chat.
- Extend clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Seeks Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.
Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a passionate individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy making a difference? If get more info so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and helpful manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Assisting customers with product information
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Become an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of engagement for customers seeking assistance via our online chat platform. You'll offer timely and informative solutions to their inquiries, ensuring a positive customer experience.
- Your role will demand interacting with customers in a professional and warm manner.
- You will also be responsible for addressing a range of customer issues
- The company offers a dynamic work environment with opportunities for growth.